Warranty

MIDLAND GARAGE DOOR LIMITED WARRANTY

Midland warrants its products to be free from defects in materials and workmanship as follows:

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RESIDENTIAL garage doors

ThermoGuard™, ThermoSteel™, Series 24

• Midland warrants these steel garage door sections against rust through, paint finish cracking or peeling to the original purchaser for as long as they own the building in which the doors were installed.
• All other components except springs are warranted for 5 years.

Overlay

• Midland warrants these steel garage door sections against rust through, paint finish cracking or peeling to the original purchaser for as long as they own the building in which the doors were installed.
• Midland warrants the Smart Trim Overlay Boards against pulling off from the sections to the original purchaser for 5 years.
• Midland warrants the Smart Trim Overlay Boards against rot, buckling and surface defects to the original purchaser for 10 years.
• All other components except springs are warranted for 5 years.

FullView

• Midland warrants these aluminum garage door sections against rust through, paint finish cracking or peeling to the original purchaser for 5 years.
• All other components except springs are warranted for 5 years.

TS-138, ValuCraft Plus, Series 26

• Midland warrants these steel garage door sections against rust through, paint finish cracking or peeling to the original purchaser for 25 years.
• All other components except springs are warranted for 2 years.

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Commercial garage doors

2” & 3” ThermoGuard™, 2” & 3” EnergySaver™, CS20 & CS24

• Midland warrants these steel garage door sections against rust through, paint finish cracking or peeling to the original purchaser for 10 years.
• All other components except springs are warranted for 2 years.
• Midland warrants components in a high cycle application for 1 year.

General

• Midland warrants the 3” EnergySaver™ sections used in harsh environments to the original purchaser for 1 year. No other section models are warranted when used in a harsh environment application.
• Midland warrants the harsh environment component package for 1 year.
• Midland warrants springs in all applications for 1 year to the original purchaser.
• Midland warrants all its ThermoSteel™, EnergySaver™ and ThermoGuard™ sections against delamination for a period of 10 years to the original purchaser

Colorselect™

• Midland’s ColorSelect™ shall be warranted against cracking, blistering, flaking, or peeling to the original purchaser for a period of 5 years under normal use.
• Midland warrants to the original purchaser against aggressive color fade which alters the color of the product more than 5 Delta E units (as measured on a cleaned surface and measured per ASTM D2244) for a period of 5 years.

Warranty exclusions

1. Deterioration due to rust resulting from damage to the garage door section caused by fire, other accident or casualty, vandalism, harmful fumes or chemicals, condensation or occurring as a result of any physical damage.
2. Failure of paint if any top coatings are applied to factory paint.
3. Onsite labor.
4. Freight charges.
5. Scratches or dents occurring after pick-up or delivery from Midland.
6. Damage caused by improper installation, maintenance, or product alteration.
7. Damage caused by misuse, abuse, or accident.
8. Delamination as a result of a heat source too close to the garage door sections (ex. heaters, lights, etc.)
9. Wear from normal operation.
10. The warranty of the manufacturer shall be limited to the repair or replacement only for such parts which may be acknowledged by the manufacturer to be defective.

To make a claim under this warranty contact your Midland dealer.  A written claim accompanied by proof of purchase must be submitted within 30 days of discovery of the suspected defect. Midland may at its discretion send a representative to inspect the defective part and/or may request that the defective part be returned to the factory freight pre-paid.

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No warranty extends to consequential or incidental damages. All other express or implied warranties including any implied warranty of merchantability or implied warranty of fitness for purpose are hereby expressly excluded.