Warranty

MIDLAND GARAGE DOOR LIMITED WARRANTY

This warranty applies to doors purchased after April 1, 2026. Midland warrants its products to be free from defects in materials and workmanship as follows:

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RESIDENTIAL garage doors

ThermoGuard™, ThermoSteel™, Series 24
  • Midland warrants these steel garage door sections against rust through, paint finish cracking or peeling to the original purchaser for as long as they own the building in which the doors were installed.
  • All other components except springs are warranted for 5 years.
Overlay, Chalet
  • Midland warrants Overlay door sections against rust through, paint finish cracking or peeling to the original purchaser for as long as they own the building in which the doors were installed.
  • Midland warrants Chalet door sections against rust through, paint finish cracking or peeling to the original purchaser for 5 years.
  • Midland warrants the Overlay & Chalet Boards against pulling off from the sections to the original purchaser for 5 years.
  • Midland warrants the Overlay Boards against rot, buckling and surface defects to the original purchaser for 10 years.
  • Midland warrants the Chalet Boards against rot, buckling and surface defects to the original purchaser for 5 years.
  • All other components except springs are warranted for 5 years.
FullView, Athena
  • Midland warrants these aluminum garage door sections against rust through, paint finish cracking or peeling to the original purchaser for 5 years.
  • All other components except springs are warranted for 5 years.
Steel Pinnacle, TS-138, ValuCraft Plus, Series 26
  • Midland warrants these steel garage door sections against rust through, paint finish cracking or peeling to the original purchaser for 25 years.
  • Steel Pinnacle Insulation warrantied for 5 years.
  • All other components except springs are warranted for 2 years.

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Commercial garage doors

2” & 3” ThermoGuard™, 2” & 3” EnergySaver™, CS20 & CS24
  • Midland warrants these steel garage door sections against rust through, paint finish cracking or peeling to the original purchaser for 10 years.
  • All other components except springs are warranted for 2 years.
  • Midland warrants components in a high cycle application for 1 year.
General
  • Midland warrants the 3” EnergySaver™ sections used in harsh environments to the original purchaser for 1 year. No other section models are warranted when used in a harsh environment application.
  • Midland warrants the harsh environment component package for 1 year.
  • Midland warrants springs in all applications for 1 year to the original purchaser.
  • Midland warrants all its ThermoSteel™, EnergySaver™ and ThermoGuard™ sections against delamination for a period of 10 years to the original purchaser.
Colorselect™
  • Midland’s ColorSelect™ shall be warranted against cracking, blistering, flaking or peeling to the original purchaser for a period of 5 years under normal use.
  • Midland warrants to the original purchaser against aggressive color fade which alters the color of the product more than 5 Delta E units (as measured on a cleaned surface and measured per ASTM D2244) for a period of 5 years.
  • Midland PowderCoat finishing is warrantied for 3 years from any cracking, peeling, or blistering.

Warranty Exclusions

  1. Deterioration due to rust resulting from damage to the garage door section caused by fire, other accident or casualty, vandalism, harmful fumes or chemicals, condensation or occurring as a result of any physical damage.
  2. Section exposure to extreme environments (high salt atmosphere, corrosive chemical, cement dust, animal waste, sandstorms, water runoff).
  3. Failure of paint if any top coatings are applied to factory paint.
  4. Onsite labor.
  5. Freight charges.
  6. Scratches or dents occurring after pick up or delivery from Midland.
  7. Damage caused by improper installation, maintenance or product alteration.
  8. Damage caused by misuse, abuse or accident.
  9. Delamination as a result of a heat source too close to the garage door sections (eg heaters, lights, etc.)
  10. Wear from normal operation. Failure to properly maintain the garage door and its hardware through regular maintenance
  11. The warranty of the manufacturer shall be limited to the repair or replacement only for such parts which may be acknowledged by the manufacturer to be defective.

To make a claim under this warranty contact your Midland dealer. A written claim accompanied by proof of purchase must be submitted within 30 days of discovery of the suspected defect. Midland may at its discretion send a representative to inspect the defective part and/or may request that the defective part be returned to the factory freight pre paid.

‍No warranty extends to consequential or incidental damages. All other express or implied warranties including any implied warranty of merchantability or implied warranty of fitness for purpose are hereby expressly excluded.

Product Disclaimers

Modular Door (Steel & Aluminum Pinnacle)
  • Due to the unique construction and panel design of modular garage doors, minor water intrusion may occur under certain environmental or installation conditions. This is a normal characteristic of modular style doors and does not indicate a defect in materials or workmanship. Proper installation, weather sealing, and maintenance can help minimize water penetration; however, complete water tightness cannot be guaranteed.