Midland Garage Door Mfg. Co. Warranty Information

Midland Garage Door Mfg. Co. Limited Warranty

Midland warrants its products to be free from defects in both materials and workmanship as defined below:

Residential Garage Doors

2" Overlay Thermo-Steel (TS) V-Groove-Smooth

  • Midland warrants the Smart Trim Overlay Boards® against delaminating pull off from our 2" Thermo Steel doors to the original purchaser for 5 years. 
  • Midland warrants the Smart Trim Overlay Boards® against rot, buckling, and surface defects to the original purchaser for 7 years.
  • All other components except springs are warranted for 1 year.        

Series 24, RSP, Flush and 2" TS

Midland warrants these steel garage door sections against rust through, paint finish cracking or peeling, to the original purchaser for as long as they own the building in which the doors were installed.

  • All other components except springs are warranted for 5 years.

TS 138 (1-3/8" Thermo-Steel)

  • Midland warrants these steel garage door sections against rust through, paint finish cracking or peeling, to the original purchaser for 15 years.
  • All other components except springs are warranted for 2 years.  

Valucraft Plus

  • Midland warrants these steel garage door sections against rust through, paint finish cracking or peeling, to the original purchaser for 15 years.
  • All other components except springs are warranted for 2 years.

Ribbed R-26 Series

  • Midland warrants these steel garage door sections against rust through,  paint finish cracking or peeling, to the original purchaser for 15 years.
  • All other components including springs are warranted for 1 year.         

Valucraft

  • Midland warrants these steel garage door sections against rust through, paint finish cracking or peeling, to the original purchaser for 15 years.
  • All other components including springs are warranted for 1 year.

 

Commercial Overhead Doors

  • Midland warrants the steel garage door sections used in commercial applications against rust through, paint finish   cracking or peeling to the original purchaser for 10 years.
  • All other components except springs are warranted for 2 years.
  • Midland warrants all of the components in a high cycle application for 1 year.

 

Harsh Environment Doors

  • Midland warrants the 3" Energy Saver (ES) sections used in harsh environments to the original purchaser for 1 year.  No other section models are warranted when used in a harsh environment application.
  • Midland warrants the harsh environment component package for 1 year.
  • Midland warrants springs in all applications to the original purchaser for 1 year.

 

INTERIOR AND EXTERIOR STEEL        

  • Midland warrants all interior and exterior steel sections against delaminating to the original purchase for 10 years.
  • Midland warrants springs in all applications to the original purchaser for 1 year.

 

EXCLUSIONS

The above warranty excludes the following:

  • Deterioration due to rust resulting from damage to the garage door section caused by fire, accident or casualty, vandalism, harmful fumes or chemicals, condensation, or any physical damage.
  • Failure of paint if any top coatings are applied to factory paint.
  • On site labor.
  • Freight charges.
  • Scratches or dents occurring after pick up or delivery from Midland Garage Door Mfg. Company.
  • Damage caused by improper installation, maintenance, or product alteration.
  • Damage caused by misuse, abuse, or accident.
  • Delaminating because of a heat source too close to the garage door sections, i.e., heaters, lights, etc.
  • Wear from normal operation.
  • The warranty of the manufacturer shall be limited to the replacement and or repair of only the parts found to be defective by a Midland Garage Door Mfg. Co. representative.  To make a claim under this warranty please contact your Midland authorized dealer.  A written claim and proof of purchase must be submitted within 30 days of a discovered defect.  Midland Garage Door Mfg. Co., at its discretion, may send a Midland representative to inspect the defective part and/or may request that the defective part be returned freight prepaid to the factory.   
  • This warranty applies to doors purchased after August 1st 2011.
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photo shown with Classic Panel Sandtone color with Stockton window option and optional hardware